• claims settlement blitzes   
• development of claims policies, procedures, practices including manuals  and training programs
• claims adjusting training
• negotiations, communications, time management, effective work seminars 
• insurance law or other legal seminars or workshops 
• setting up and/or providing ombudsman, public complaint or alternative dispute resolution policies, programs, procedures, including manuals and training staff in these areas
• creating/auditing: privacy,  human rights or other regulatory or compliance policies, programs, procedures
• auditing: claims reserves, other claims handling policies, programs, procedures  
• creating/auditing: litigation and/or vendor management programs, policies and procedures 
• auditing/managing insurance brokers

I provide the following services to the public (individuals, organizations and businesses): 

• general advise as to risk and liability exposure and insurance coverage needs
• advise as to creating, implementing insurance fraud investigation policies, programs and procedures
• advise as to setting up risk management programs, manuals, policies, procedures

For further information please send me a memorandum or e-mail  at mrubenstca@yahoo.com.

I respond to all in-coming e-mails within 3 working hours.